Drilldown: tool

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tool > company : CiviCRM or Rocket.Chat & protocol: https

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company: (Click arrow to add another value)
tagline:
open source CRM built for nonprofits (1) · open-source Slack alternative with omnichannel support (1)
protocol: (Click arrow to add another value)
url:
civicrm.org (1) · rocket.chat (1)
pricing:
free (2)
amount:
Commercial/Government/Defense tiers are custom-priced (free self-hosted Community edition available) (1) · Software is free; self-host on existing infra, or managed CiviCRM hosting from roughly $10-100/mo depending on tier (1)
source license:
open (2)
hosting:
hybrid (2)
description:
MIT-licensed, self-hostable team chat with channels, voice/video, and broad integration support. Its omnichannel inbox unifies live chat, email, WhatsApp, and Telegram into one agent queue -- useful if you also want to replace a separate customer-support tool, not just internal chat. (1) · Open-source CRM purpose-built for nonprofits and advocacy groups -- donor tracking, campaign management, event registration, and membership -- rather than a generic sales CRM repurposed for fundraising. Integrates as a plugin into WordPress, Drupal, or Joomla. (1)
usage notes:
None (1) · Has the most GitHub momentum of the self-hosted Slack alternatives (~45k stars). The free Community edition covers most day-to-day needs; exceeding Starter-plan limits blocks adding new users but does not lock you out of existing data. (1)
rejected alternatives:
None (2)
category:
Donor & Volunteer CRM (1) · Team Collaboration (1)

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