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tool > company : CiviCRM or Signal Foundation

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company: (Click arrow to add another value)
tagline:
end-to-end encrypted messaging from a nonprofit (1) · open source CRM built for nonprofits (1)
protocol:
https (2)
url:
civicrm.org (1) · signal.org (1)
pricing:
free (2)
amount:
Free, no ads, no paid tiers. Run by the Signal Foundation, a US 501(c)(3) nonprofit funded by grants and donations; by charter it cannot be acquired. (1) · Software is free; self-host on existing infra, or managed CiviCRM hosting from roughly $10-100/mo depending on tier (1)
source license:
open (2)
hosting:
cloud (1) · hybrid (1)
description:
End-to-end encrypted 1:1 and group messaging, plus voice/video calls, built on the audited Signal Protocol (Double Ratchet + X3DH). ~40M monthly users. Registration requires a phone number; usernames (added 2024) let you start chats without sharing it. (1) · Open-source CRM purpose-built for nonprofits and advocacy groups -- donor tracking, campaign management, event registration, and membership -- rather than a generic sales CRM repurposed for fundraising. Integrates as a plugin into WordPress, Drupal, or Joomla. (1)
usage notes:
None (2)
rejected alternatives:
None (1) · WhatsApp (uses the Signal protocol but is Meta-owned and harvests metadata) and Telegram (chats are not end-to-end encrypted by default, weaker crypto). (1)
category:
Donor & Volunteer CRM (1) · Secure Messaging (1)

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